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Shipping & Returns

Shipping & Returns

Shipping

All eyewear orders are shipped within 48 hours Monday – Friday 8am – 5pm. unless otherwise noted by customer service.  The shipping rates for all eyewear orders are shown during the checkout process before completing your purchase.

Custom case and custom foam orders will have varying lead times and shipping amounts.  Please contact InCase Packaging LLC for details.  619-786-5856, info@incasepackaging.com

 

Returns Policy

A return merchandise authorization {RMA} number and the original invoice must accompany all returns.

Defective merchandise may be returned for replacement or a refund {excluding all shipping charges} if the following conditions are met.

The date of return is within 30 days of purchase.

Original packaging is used with return.

The manufacturer's warranty does not cover the product's defect.

Defective merchandise is defined as products which are defective from the manufacturer of the product, not items which are damaged through shipping.

A 25% restocking fee will apply for all non defective merchandise and must be returned within 30 days from date of purchase.

ALL CUSTOM ORDERS ARE NON RETURNABLE

Please contact InCase Packaging LLC for an RMA number info@incasepackaging.com

 

 

 

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